Terms and Conditions

Duudlaga Meeting, web app and Chrome extension · Last updated 2026-08-31

These terms govern your use of Duudlaga Meeting. By creating an account or using the service you agree to them. If you are agreeing on behalf of an organisation, you confirm that you are authorised to do so, and "you" means that organisation.

The service

Duudlaga Meeting records and transcribes meetings you explicitly ask it to record. A notetaker bot joins the call as a visible, named participant, and we produce a transcript, speaker labels and a summary from the audio. The service is provided as software over the internet, and the features available to you depend on the plan your workspace is on.

Accounts

You need an account to use the service, and you must give accurate details and keep your sign-in credentials secure. You are responsible for everything done under your account and for the members you invite into your workspace. You must be old enough to enter into a contract in your jurisdiction. We may suspend or close an account that breaches these terms.

Acceptable use

You must have the right to record every meeting you ask the bot to join, and you are responsible for telling participants that the meeting is being recorded and for obtaining any consent the law requires of you. You may not use the service to break the law, to infringe anyone's rights, to record people covertly, to upload malware, to interfere with or overload our systems, to reverse engineer the service, or to resell it without our written agreement.

Your content and who owns it

Your recordings, transcripts and summaries are yours. We claim no ownership of them. You grant us only the limited license needed to run the service, that is, to store, process and transmit your content so we can transcribe, summarise and display it to you and the members of your workspace, and to have our processors do the same on our behalf. We do not sell your content, use it for advertising, or use it to train AI models. We own the software, the site and our trademarks, and nothing here transfers those to you. How we handle personal data is described in our Privacy Policy.

Subscriptions and billing

We charge only to renew your subscription. When you subscribe you choose a plan and a billing period, and you authorise us to charge your card on the renewal date of that plan, and only then. We do not charge your card at any other time, for any other amount, without your explicit authorisation.

The amount and the renewal date are fixed by the plan you chose. They are shown to you before you confirm, on your billing page afterwards, and in the receipt we email you. Your first charge happens when you subscribe; after that your card is charged once per billing period, at the same price, until you cancel.

Pricing is per license, and you are charged for the number of licenses you choose. Pro costs ₮47,000 per license per month or ₮480,000 per license per year, for teams of up to 40 licenses. Enterprise costs ₮80,000 per license per month or ₮816,000 per license per year, and starts at 2 licenses. An annual plan is charged once for the year, not monthly.

If we ever change the price of your plan, we will tell you at least 30 days beforehand, and the new price applies only from your next renewal. You may cancel before then.

Cancelling. You can cancel at any time from Billing. Cancellation stops all future charges immediately, there is no further charge after you cancel, and you keep access until the end of the period you have already paid for.

Failed payments. If a renewal charge fails, our payment provider retries it a limited number of times and we will email you. If it still fails, your workspace moves to the Free plan. We do not retry indefinitely and we do not charge a penalty.

Card data. We never see or store your full card number. Payments are processed by Bonum, a payment service provider licensed by the Bank of Mongolia. We store only a payment token and the last four digits, so we can show you which card is on file.

Availability

We work to keep the service running and available, but we do not promise it will be uninterrupted or error free. We may need to take it down for maintenance, and we may change, add or remove features over time. Parts of the service depend on third parties, including your meeting platform, our sign-in provider and our transcription and infrastructure providers, and their outages can affect us. Automatic transcription and summarisation are not perfect, so do not rely on them as a verbatim or legal record without checking them yourself.

Liability

The service is provided as is, without warranties beyond those we cannot exclude by law. To the extent the law allows, we are not liable for indirect or consequential loss, for lost profits, revenue or goodwill, or for loss or corruption of data, and our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim arose. Nothing here limits liability that cannot be limited by law.

Changes to these terms

We may update these terms. If a change materially affects your rights we will give you reasonable notice, by email or in the app, before it takes effect. Price changes always follow the 30 days notice described above. Continuing to use the service after a change takes effect means you accept the updated terms.

Termination

You may stop using the service and delete your account at any time from Settings, which removes your data from our systems. We may suspend or end your access if you materially breach these terms. Terms that by their nature should survive, such as ownership, liability and any fees already due, survive termination.

Governing law

These terms are governed by the laws of Mongolia, and the courts of Mongolia have jurisdiction over any dispute arising from them.

Contact

Questions about these terms or your subscription: contact@duudlaga.dev